Reply to a complaint

Contact info: Name: Ruud de Bruijn, CEO Organization: CleanCall Address: 146 K. P. van der Mandelelaan , Netherlands Phone: +31 (0) 752 293242

​Email: ruuddebruijn@cleancall.com

Press release by Vilija Labutyte (0989024)

@CH_Arming tweeted almost instantly after the error:@CleanCall I just received a weird notification from my “Find my Phone” app. It said 111. I clicked it, nothing happened. Checked app info and it ate up 30% of my battery. Did I just get hacked? #WTF #Hacked #securitybreach?#panick

CleanCall response:

Thank you for bringing this to our attention. We are truly sorry to hear you had to face this negative experience! As to be noted, you do not have to worry about getting hacked: we were making updates to enhance our system and, unfortunately, a small error occurred which ate 30% of the battery. We are on our way to make sure that doesn‘t happen again! However, we understand your situation and would like you to encourage to get in touch with us on +3165433296 in case you have any further questions. Thank you in advance and we are looking forward to hearing from you!